Apple requires parents to explicitly allow third-party apps like Mobicip to access Screen Time data before screen time reporting and limits can work.

Apple also allows only one parental control app at a time to access Screen Time data. You may see this error if another app has already been granted access previously.

How to Revoke Permission?

Option 1: Uninstall the parental control app that was previously given access to Apple Screen Time.

Option 2: Open Settings > Screen Time > Apps With Screen Time Access and turn off access for the other app.

If you still need help to set up Mobicip, please contact Mobicip Support.